KFC Newcastle - Newgate Street

Welcome to KFC Newcastle - Newgate Street, a spot that some may associate with the tantalizing aroma of freshly fried chicken. Located conveniently at 58 Newgate Street, this branch aims to provide the infamous Southern-style fast food known and loved around the globe. However, recent experiences shared by customers suggest a few hiccups that might impact your visit.

• Address: 58 Newgate Street, Newcastle Upon Tyne, Tyne and Wear NE1 5
• Contact: (191) 261-8400

Despite the iconic fried chicken, biscuits, and buckets, several reviews paint a disappointing picture of the dining experience at this location. A consistent theme emerges from customer feedback: cleanliness and service quality seem to fall short of KFC’s usually high standards. Guests have reported dirty table tops, cold meals, and lackluster customer service, which is certainly critical for any dining establishment aspiring to provide a great experience.

One diner, Mohamed Elghamrawy, expressed frustration over unclean table tops and an unsatisfactory meal that didn't live up to KFC's typical quality. Similarly, another customer, Giuseppe Lupoli, noted issues with service, stating he was refused seating close to closing time due to cleaning efforts. This kind of customer experience can be disheartening, especially after anticipating a comforting meal.

Neil Warren's experience mirrored that sentiment. Cold meals, particularly the cornerstone items of the KFC menu like chicken fillets and chips, left him disappointed during his visit. The only hot item? A tub of gravy, which, while delightful, isn’t exactly what one longs for when sampling a KFC feast.

It’s worth noting that patrons have also raised concerns about hygiene. The Tech Surgeon remarked on the cleanliness of the establishment, highlighting that areas remained dirty for extended periods, indicating a lack of proper management and attention to detail. Such neglect is alarming, especially for a brand that prides itself on providing fast food in a family-friendly environment.

While KFC Newcastle - Newgate Street has the potential to deliver comfort-food memories with its fried chicken and sides, these recent reviews suggest it may need to enhance both its cleanliness and service standards before diners can enjoy it without reservations. Should you choose to visit, I advise setting your expectations accordingly while perhaps holding out hope for a more favorable experience upon your visit. Your taste and comfort deserve priority, and hopefully, KFC can rise to the occasion and reclaim its spot as a go-to dining destination in Newcastle.